North America:
United States: 3-7 Business Days
Mexico: 10-25 Business Days
Europe:
Austria, Belgium, Canada, Croatia, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Latvia, Luxembourg, Poland, Portugal, Slovakia, Lithuania, Spain, Sweden, Netherlands, Norway, Switzerland, Czech Republic, Italy, Romania, Turkey, Finland, Slovenia, Bulgaria, Serbia, United Kingdom
Delivery Time: 10-25 Business Days
Oceania:
New Zealand, Australia: 10-25 Business Days
Please note:
If your country is not listed, feel free to contact us at info@vixinoknives.com, and we‘ll do our best to find a suitable shipping courier for you.
Customs and Duties:
Customers are responsible for any customs fees or additional charges incurred when the shipment arrives. We declare the appropriate value on all packages shipped from our Ohio warehouse or China. If you need specific details about the declared value, feel free to reach out to us at info@vixinoknives.com within a few hours of your order.
Shipping Times & and Delays:
Shipping times may vary based on the distribution center and courier service.
Orders to the U.S. will arrive within 3-7 business days.
Orders to Mexico, Australia, and Europe typically take 10-25 business days.
Orders typically require 1-2 business days for packaging and processing (unless marked as pre-order).
International orders may be rejected by either U.S. or local customs. In such cases, we’ll need to cancel your order.
Lost or Damaged Shipments due to incorrect or incomplete addresses, or fraudulent transactions, are the customer’s responsibility.
Order Cancellations: Once an order has been shipped, cancellations are generally not possible, and customers will be responsible for return shipping fees and any additional charges.